FAQ

1. Whats the minimum order amount?

Mini amount USD$59 each order is requested which does not include delivery cost, tax, and VAT. For order amount under USD$59, we will increase the price by 30%

 

2. Do you have any discount?

We offer $8 off discount on orders over $100, $20 off on orders over $200, $35 off on orders over $500, $60 off on orders over $800. If you want to place a larger order, you can contact the online service to get a bigger discount.

 

3. Do you accept OEM condition and what is minimum quantity for OEM condition?

Yes, click the link to get more detailed information.

 

4. Whats the payment method?

 Credit Cards, PayPal, Bank Transfer, and Western Union payment are all acceptable. If you have any question on payment, please contact the customer service directly.

 

5. How long does the order processing take?

We need 1-3 days to prepare and pack the goods well.

 

6. Whats your shipping methods?

We have various shipping methods include EMS / DHL / UPS / TNT or sea shipping.

 

7. How long does the shipping take?

Generally, it takes 3 - 4 working days by UPS, 5 - 7 working days by EMS, 4 - 5 working days by TNT/DHL. The specific time depends on the area you live in.

 

8. Should I pay for the taxes and import duties?

Some countries may need local taxes and import duties. Buys are responsible for such taxes and duties for our products are sold worldwide and we cannot guarantee that they meet the import requirements of every country.

 

9. Can I exchange my items, sizes or shipping address

Yes, but you have to inform us within 3 hours after payment. Please note we cant do any change once your order has been shipped

 

10. I receive defective items

If the item is defective, please notify us within 3 days of reception. After checks and agrees, we will give you a satisfied solution.

 

11 Can I return my item?

If you are not satisfied with your purchase and want to return them back. Please contact our customer service first and be noticed that you need to pay for the shipping fee.